Privacy Policy
What Data We Collect
Directly from users: Information you provide when signing up (login credentials, contact details, company information).
Through Meta APIs: Data from Meta's platforms (WhatsApp messages, Facebook Business Manager/Page data, user identifiers).
Automatically collected data: Information gathered through our backend/frontend (IP addresses, browser types, usage analytics).
How We Use This Data
To provide our service: Enabling travel agent customers to use WhatsApp for their business.
For internal operations: System maintenance, debugging, analytics, and service improvement.
For communication: Contacting users about accounts, service updates, billing, etc.
For compliance: Meeting legal and Meta's platform requirements.
Who We Share Data With
Meta/WhatsApp: Meta's Business APIs process data in accordance with Meta's terms and policies.
Your Clients (Travel Agents): If our system processes data on behalf of clients in a way they can access.
Other Service Providers: Third-party services for hosting, analytics, CRM, payment processing, etc.
Legal/Regulatory Authorities: If compelled to disclose data for legal reasons.
User Rights and Choices
Users can access, correct, or delete their personal information.
Users can opt-out of certain data processing or communications.
Rights regarding data (e.g., under GDPR, CCPA, or other applicable laws).
Data Security
We are committed to protecting your personal information from unauthorized access, disclosure, alteration, and destruction. We implement a range of technical, administrative, and physical safeguards designed to protect the data we process.
International Data Transfers
For data processed through our integration with the WhatsApp Business Platform, we adhere to Meta's terms and data transfer mechanisms, including standard contractual clauses, to ensure compliance with applicable laws.
Compliance with Meta's Policies
We uphold Meta's Business Messaging Policy, Platform Terms, and Data Policy. We commit to immediately implementing any changes or updates required by Meta and will not use data obtained through our Meta integration for any purpose other than providing our service in accordance with these policies.
Contact Information
+20 01116668016 / +971505331812